Head of Sales – Brasília

Sales and Business Development: Develop entire sales strategy

Identify and pursue new business opportunities
Develop and present proposals to potential clients

Negotiate contracts and close sales deals

Strategic Planning: Create detailed business plans to achieve sales targets and quotas

Build process and funnel for manual top-down reachout, onboarding, activation, and expansion

Analyze market trends and competitor activities to identify opportunities for growth

Project Management: Oversee the delivery of services to ensure client satisfaction

Coordinate with internal teams to meet project deadlines and client expectations

Reporting and Analysis: Provide regular reports on sales activities and performance with other leadership

Use CRM software to track and manage client interactions and sales data

Collaboration: Work closely with the pazarlama team to align on lead generation strategies

Collaborate with other departments to ensure seamless service delivery
Adaptability: Be able to adapt and adjust to what the business needs are

Qualifications: Professional English fluency

Experience building successful sales strategy for BPO/Outsourcing companies

Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
Minimum 7 years of relevant sales experience in the outsourcing market including management of SDR and AE functions and a track record of exceeding quota
Proficiency in customer relationship management (CRM) software
Strong verbal and written communication skills
Ability to build and maintain relationships with clients
Knowledge of sales techniques and strategies
Strong problem-solving and negotiation skills
Time management and organizational skills
Ability to work independently and as part of a team
Flexibility and adaptability to change

Bachelor’s Degree (Nice to have)

What We Provide: Full-time (40 hours a week)

Location: Remote

Competitive salary compensation based on experience
Training and growth opportunities provided by Umbrella BPO and outside entities
Ability to grow your career and determine your next move at Umbrella BPO
Why Umbrella BPO?

Umbrella is a mission-driven company with a passion for helping businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to operations, content moderation, engineering, and more. Umbrella BPO not only offers above average compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.

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