IT Infrastructure Monitoring Deployment Analyst, Junior – Rio de Janeiro

IT Infrastructure Monitoring and Deployment Engineer

Your role in helping us shape the future:

Provide prompt and quality support to IT Operations teams by responding to alerts relating to IT infrastructure and fixing the underlying condition using established standard procedures. Escalating to other teams in IT Operations when their involvement is required to fix the condition causing the monitoring alert. Take on tasks in the IT infrastructure lifecycle related to provisioning.

Are you up to the challenge?

• Join a dedicated IT infrastructure team that is tasked with implementing new and exciting technologies that drive our business efficiencies and support our employees and customer revenue stream. Monitors and tracks service impacting changes in the Enterprise infrastructure
• Monitor and analyze incident alerts regarding outages or degradation in infrastructure components and services affecting the Enterprise using monitoring tools
• Perform VM deployment and other repeatable IT infrastructure provisioning tasks.
• Work with IT Operations teams during the installation, upgrade, or decommissioning of infrastructure or software

You should definitely have:

• 1 – 2 years of IT experience
• Systems Administration experience on Windows and Linux servers
• Familiarity with ticketing tools – ServiceNow, Remedy, etc
• Experience with system and infrastructure monitoring tools – Argent, ManageEngine, vCenter, Nagios, Oracle OEM, Whatsup Gold, Prometheus, etc
• Excellent communication (both verbal and written) and organizational skills, ability to take technical direction and prioritize tasks

It would be nice if you had:

• Certifications in Windows Server, Linux, VMware and/or Networking Technologies
• Working knowledge of Citrix or other application delivery technologies
• Good understanding of TCP/IP and ability to understand and assist in solving network server problems or network infrastructure issues
• Understanding of distributed systems architecture and general knowledge of multiple technical disciplines
• Bachelor’s degree in Information Systems or equivalent

What it’s like to work with us:

Intelsat is connecting the world and transforming the satellite and inflight connectivity landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. We connect the aviation industry and air travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Awesome benefits including PTO, medical, tuition reimbursement, and training
• Flexible work arrangements
• Fun, diverse, and inclusive culture

Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

Choose an item.

About Us

As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.

At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.

Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information (“PII”) with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.

Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled