Fever
ABOUT THE ROLE
- Manage the onboarding of new partners, guiding them through the first steps
- Give support to partners providing accurate, valid and complete information, solving questions and problems
- Guide the partners through our internal platform
- Assist partners in the billing process
- Maintain close communications with the Sales Team
- Translate new deals provided by the Sales Team into standardized information for operational purposes
- Follow communication procedures, guidelines, and policies to deliver the best possible service to the partner
ABOUT YOU
- You have 1-2 years of relevant experience in dealing with partners
- Comfortable in a fast-paced working environment
- You have excellent interpersonal and communication skills (both oral and written)
- You are able to handle delicate conversations with a calm, problem-solving approach
- Advanced level of Portuguese and English
- You are a go-ahead type of person, organized and motivated.
- Excellent eye for detail and accuracy
BENEFITS & PERKS
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Sao Paulo
- Home-office friendly
- Health insurance
- Gympass membership
- Meal tickets and transport card
- English Lessons
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!